FAQ Library

This section addresses common questions about Genesis AI, providing users with a clear understanding of the platform, its features, and how to use them effectively.

General Questions

Q1: What is Genesis AI?

Genesis AI is an all-in-one platform that combines artificial intelligence with cryptocurrency management tools. It offers features like real-time market insights, portfolio management, personalized AI assistance, and workflow automation.

Q2: Who is Genesis AI for?

Genesis AI is designed for a wide range of users, including cryptocurrency traders, investors, developers, and anyone looking to simplify their daily tasks with AI.

Q3: How do I get started with Genesis AI?

To get started, visit TheGenAI.io, create an account, and follow the onboarding steps to set up your profile and connect your crypto wallets.

Q4: Is Genesis AI free to use?

Genesis AI offers both free and premium features. Access to certain advanced tools and benefits requires holding $GENESIS tokens.

---

Features and Functionality

Q5: What features does Genesis AI offer?

Key features include:

• AI-driven market analysis and trading insights.

• Comprehensive portfolio management tools.

• Personalized assistance powered by ChatGPT.

• Integration with wallets, exchanges, and productivity tools.

Q6: Can I automate tasks with Genesis AI?

Yes, Genesis AI supports task automation, such as portfolio rebalancing, market monitoring, and custom event triggers.

Q7: What types of integrations are supported?

Genesis AI integrates with popular crypto wallets (e.g., MetaMask, Trust Wallet) and major exchanges, as well as productivity tools like Slack, Google Workspace, and Trello.

---

$GENESIS Token

Q8: What is the $GENESIS token?

The $GENESIS token is the native utility token of the Genesis AI platform. It provides access to premium features, staking opportunities, and governance rights.

Q9: How can I acquire $GENESIS tokens?

You can acquire $GENESIS tokens through supported exchanges, staking rewards, or community incentive programs.

Q10: What are the benefits of holding $GENESIS tokens?

Benefits include:

• Exclusive access to premium tools.

• Participation in governance decisions.

• Staking rewards and liquidity pool earnings.

• Early access to new features.

Q11: Is there a transaction tax for $GENESIS tokens?

Yes, a 5% tax is applied to both buy and sell transactions, which supports platform development and token sustainability.

---

Security and Privacy

Q12: How secure is Genesis AI?

Genesis AI prioritizes user security with robust encryption protocols, two-factor authentication (2FA), and regular smart contract audits.

Q13: What happens to my data?

Genesis AI follows strict privacy policies to ensure user data is protected and not shared with third parties without consent.

Q14: Are my funds stored on the platform?

No, Genesis AI does not store user funds. You retain full control of your assets through your connected wallets.

---

Troubleshooting

Q15: I’m having trouble connecting my wallet. What should I do?

Ensure you’re using a supported wallet and that it’s properly configured. Check for updates on your wallet software and contact support if the issue persists.

Q16: Why is a feature not working as expected?

If a feature isn’t working, try refreshing the page or clearing your browser cache. If the issue continues, consult the Help Center or contact support.

Q17: What should I do if I forget my account password?

Use the “Forgot Password” option on the login page to reset your password. For additional security, ensure 2FA is enabled.

---

Community and Support

Q18: How can I join the Genesis AI community?

Join us on Telegram, Twitter, and Discord to connect with other users, share insights, and stay updated on platform developments.

Q19: How do I report a bug or give feedback?

Use the feedback portal available on the platform or community channels to report bugs or suggest new features.

Q20: Is there priority support for $GENESIS token holders?

Yes, $GENESIS token holders receive priority support for troubleshooting and assistance.

---

Future Developments

Q21: What’s next for Genesis AI?

The roadmap includes:

• Advanced AI capabilities like sentiment analysis and predictive analytics.

• A mobile app for on-the-go accessibility.

• New integrations and global partnerships.

Q22: How can I stay informed about updates?

Follow Genesis AI on social media, subscribe to the newsletter, or regularly check the announcements section on the platform.